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Questions, feedback, or need a hand with a ride? The Komüte team is here to help — reach out and we’ll get back to you fast.
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Fill in the form below and we’ll reply to your email within one business day.
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We aim to respond to all messages within one business day. Safety-related reports are prioritised and reviewed as soon as they arrive.
Choose “Report a safety concern” as the topic in the form above, or email safety@komute.net directly. Every report is confidential and reviewed by our Trust & Safety team. For more on what we expect from users, see our Community Guidelines.
Yes — Komüte is completely free for both drivers and passengers. We don’t charge booking fees, commissions, or subscriptions. Komüte is simply a medium that connects people travelling the same way. Any fuel cost-sharing is agreed and settled directly between the driver and passenger.
Select “Help with a booking” as your topic and include the trip details. Since Komüte is free and doesn’t process payments, any cost-sharing is arranged directly between you and the other traveller — see our Terms & Conditions for how cost-sharing works.
Create an account, switch your role to Driver, and complete identity verification by uploading your driver’s licence and a selfie. Most drivers are verified within minutes.
Absolutely. Email hello@komute.net or choose “Partnership / press” as your topic, and the right team will get back to you.